Update: We no longer recommend WinPalace Play Casino due to slow payments for players far beyond the withdrawal times that they advertise. Instead check out www.DrakeCasino.eu which is currently the best USA-accepting online casino!
WinPalace Play is a sister site of long-established WinPalace Casino. It is one of the newest USA-accepting online casinos having only launched in 2014, but it has already taken the industry by storm and is now the ‘home’ online casino of thousands of players.
WinPalace Play runs on TopGame software plus there are amazing 3D slot machines from Betsoft Gaming – and it’s even one of the few USA online casinos offering live dealer games. With such a superb selection of games, some of the largest bonuses available to online casino players, generous promotions, a VIP program, and several banking options it’s easy to see why WinPalace Play has become one of the leading casino sites – particularly amongst Americans!
Exclusive offer: WinPalace Play are rewarding all RealMoneyOnlineCasinos.com visitors who sign up via our links with a mammoth $9,000 slots bonus which is spread across your first three deposits – this is one of the largest online casino bonuses ever so take advantage now!
WinPalace Play Bonuses, Promotions and VIP Program
One of the biggest reasons so many players have joined WinPalace Play is the generosity they provide. Their bonuses and promotions are amongst the largest and most exciting in the industry, plus they offer an exciting VIP program which rewards loyal players for their real money play.
There are three bonuses for players to choose from when making their first deposit at WinPalace Play – a general bonus, slots specific bonus, and table game specific bonus. The general bonus is a $5,000 package split across players first two deposits – with each worth 250% up to $2,500, and it requires bonus code WINPLAY when deposits are being made. The slots specific bonus is a $9,000 package split across players first three deposits – with each worth 300% up to $3,000, and it requires bonus code SLOTS300 when deposits are being made, and only action on slot machines will count towards the wagering requirements. The table game specific bonus is worth the least at just 100% up to $500 and it requires bonus code TABLE500 when players make their first deposit, and only action on table games will count towards the wagering requirements. On top of these initial deposit bonuses there are also various weekly bonuses for slots, roulette and table games.
The WinPalace Play VIP program is amongst the best in the industry, rewarding loyal players with real money for accumulating VIP points. To earn VIP points players simply have to play the games at WinPalace Play for real money, and each wager earns VIP points – with the higher the amount wagered equalling more points. There are four levels and they are: Bronze, Silver, Gold, and Platinum. When points are cashed in for real money there is a 40x wagering requirement on the bonus money before it can be withdrawn.
WinPalace Play Games
The games on offer set WinPalace Play apart from most other online casinos – due to the fact it uses both TopGame and Betsoft Gaming software, whereas the amjority of USA online casinos currently only offer games from one software provider.
One of the biggest attractions in the games library at WinPalace Play is the availability of live dealer games – making them one of the few USA online casinos to provide them. Live dealer Baccarat, Blackjack and Roulette are all on offer 24/7 with friendly dealers who present the games from real-life casino surroundings, and the broadcasts are of the highest quality in HD with no buffer interruptions, providing the ultimate casino experience in the comfort of your own home!
The range of slot machines is also fantastic, with lots of unique themes on offer. The complete series of 3D slot machines from Betsoft Gaming are available with classics like The Slotfather and Barbary Coast, along with more recent releases such as The True Sheriff and Dr Jekyll & Mr Hyde. There is also a small selection of ten classic slot machines from Betsoft Gaming which includes titles such as The Ghouls and Aztec Treasure. There are also over 40 high quality video slots from TopGame which contains superb graphics and exciting bonus features such as Reel Gangsters and Redbeard & Co.
Another area which really impressed us was the selection of video poker machines on offer, which we consider to be amongst the best of any online casino. There are currently 28 video poker games for players to enjoy with classics such as Jacks or Better, Bonus Poker, and 10’s or Better.
There is also a great selection of table games to enjoy including classics like Blackjack (with several Blackjack variants such as 21 Burn Blackjack and Pontoon offered), Baccarat, Caribbean Poker and more. For Roulette players there are four variants to select from which are: American, European, Common Draw and Zoom.
Other games available at WinPalace Play include two keno games – Klub Keno and Instant Keno 80 Ball, a scratchcard game, predictor game, and even a 3D poker heads-up hold’em game.
WinPalace Play Banking Options
The banking options offered at WinPalace Play are currently amongst the best of any USA-accepting online casino, with all transactions in USD. There are a total of eight deposit options available and they are: Visa, Mastercard, Skrill, Neteller, Paysafe Card, Click and Buy, Click 2 Pay, and UKash.
The options for withdrawals are more limited with only three to select from, which are: Wire Transfer, Skrill and Neteller. It is important to note that player verification is required for each and every player’s first withdrawal. This requires the front and back of the credit card used to deposit, copy of photo ID (such as driver license), and two other forms of identity such as water bill and gas bill. This verification process takes a maximum of five days. There are also restrictions on withdrawal amounts with a minimum of $100 per transaction and a maximum of $3,000 – meaning multiple requests must be made when the withdrawal amount is above this figure.
WinPalace Play Customer Support
Despite WinPalace Play being an incredible online casino with amazing games and promotions, one area they do disappoint is their customer support – or lack of. There are only email and telephone options available for users to contact them (though support is offered 24/7), whereas most high profile online casinos nowadays provide a live chat option for almost instant support. The email option is [email protected] and it is for all types of enquiries including bonus questions and problems with deposits or withdrawals, whereas other casinos have specific email addresses for each query. There are two telephone numbers for users to use depending on location and they are: 1-888-882-7925 (USA) and +33-805-080-697 (France).