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Win Palace is one of our favorite online casino sites, though it’s sometimes hard to explain exactly why. There’s nothing that jumps out at you that makes Win Palace spectacular, like amazingly innovative games or enormous bonus offers.
Instead, Win Palace simply does everything the right way, creating a solid, all-around experience that makes it easy to play their games and enjoy your time in the casino. While some casinos might use fancy graphics or impressive-sounding promotions to cover for poor gameplay or buggy software, that’s not the case at Win Palace. Instead, you’ll be happy to find that everything at Win Palace just works – and along with an impressive selection of games, that’s all you’ll need to have a great time there.
Win Palace Casino Promotions
One of the coolest things about Win Palace’s bonus offers is the fact that they offer a variety of different bonuses depending on the games you’d like to play. Along with a 200% matching standard welcome bonus of up to $1,000, there are also four different bonuses that are geared towards special types of players. For instance, if you’d like to play slots exclusively, there is a very big bonus of $3,000 just for slots players. There are also special deposit bonuses for blackjack players, video poker enthusiasts, and high rollers.
Win Palace also has regularly rotating weekly bonuses, allowing players who wish to reload their accounts a chance to pad their bankrolls whenever they feel the need to top off their funds. Many of these weekly bonuses also come with added bonus gifts, such as gift baskets.
Win Palace Casino Software
The Win Palace casino software is powered by Real Time Gaming. RTG is known for having a diverse selection of games, especially when it comes to slot machines. In addition, the downloadable client is notable for having a very helpful system of providing game descriptions that makes it easy to find the games you want to play and avoid those that won’t interest you. This can save you a lot of time; often, the game description will immediately let you know that a game just isn’t for you, without wasting any of your time or money.
Win Palace also has an instant play, no download casino option for players who aren’t running Windows, don’t like to download programs onto their computers, or simply want to play on the go. While not every game from the downloadable client is here, there is a solid representation of around 50 games, compared to the 120 or so you’ll find in the full client, making Win Palace one of the best Mac casinos to play at.
Win Palace Casino Games
Speaking of game selection, Win Palace has one of the most diverse groups of casino games you’ll find at any online casino. While there is definitely an emphasis on slots, there are also plenty of other options for casino fans who enjoy table games, video poker or other gambling games.
Most of the slot machine games at Win Palace belong to the Real Series, the premier slot machine line offered by RTG. These games share a common framework, but use a number of different variables to make each game play in a unique way. Some games pay out consistently, while others are more volatile; some have multiple different bonus features, while others play more like a standard, old-fashioned slot machine. Since all this information is present right in the casino lobby, it’s easy to find games that play the way you want them too without too much experimentation.
Video poker is another place where Win Palace really does a good job of offering players plenty of variety in their games. There are 18 different video poker machines, covering all the classics along with some games that you won’t find in many other places, such as Mystery Bonus Poker. Each game can be played single-handed or in multiple hand forms, with most games offering options that go as high as 100-hands at a time.
The table game options here are pretty average, with all of the classic games well-represented (with the exception of Caribbean Stud Poker, which is a notable omission). There are several blackjack variants, along with craps, roulette, baccarat and most other popular games.
Finally, there are a few extras that round out the Win Palace game collection. You can choose from four different scratch games (each of which has a progressive jackpot), play keno, and play two different bingo-themed games that put a little bit of a twist on the standard keno action. These may not be particularly exciting additions, but they do a good job of fleshing out the available games for casino fans.
Win Palace Casino Deposit Options
Several different casino deposit options are available for players who want to put funds into their Win Palace accounts, though the availability of each may vary depending on what country you are playing from. Available methods include credit and debit cards (Visa and MasterCard only), several different payment processing sites like NETeller, Click2Pay and ClickandBuy, and a few prepaid options, including UKash and the PaySafeCard system.
When it comes time to cash out your winnings, there will be a number of different withdrawal methods available as well, once again varying depending on where you live. The minimum withdrawal amount is $100, and withdrawals generally take 5-10 business days to be processed. Before your first withdrawal, you’ll need to fill out a form to confirm your identity and provide any information necessary to process your withdrawals.
Win Palace Casino Customer Service
Win Palace has a dedicated customer service team that’s available any time you need them. You can call their support staff though several different toll-free numbers, depending on where you live. In addition, they have an email address for customer support that quickly responds to questions or concerns.
The best option, however, is probably the live chat feature built into the Win Palace website. This feature can be used to get live help from a customer service representative while you browser the site or have the casino client open, meaning they can help guide you through any steps you might need to take to resolve your issue.